Upgrades for Your Thermomix
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Have a question? We're happy to help!
Check out our customers' most frequently asked questions. Still have questions? Contact our customer service.
Do you also ship internationally?
Yes, we ship worldwide. Shipping costs are calculated at checkout.
Do I have to create an account to place an order?
You do not need to create an account to place an order. However, creating an account allows you to save your shipping information, view your order history, and access warranty information for your products.
How long will it take to receive my order?
Within Germany, delivery usually takes 1-2 business days. Orders to other European countries typically arrive within 5-7 business days. For more precise information, please refer to our shipping policy. You will receive detailed delivery information with tracking in the confirmation email after completing your purchase.
How do returns work?
All products purchased through our website can be returned within 30 days of purchase. To initiate a return, please contact us.
Any further questions?
You are welcome to contact us via our contact page! We look forward to hearing from you.