Returns & Cancellations
We truly hope that you enjoyed our products. However, if you wish to change your mind because the product did not meet your expectations, we have prepared returns and exchanges for you in three simple steps.
1. What do I need to look out for?
Return Period: Please note that returns must be made within 30 days of the goods being dispatched.
Item Condition: Items must be unused, complete, and in perfect condition.
Reduction in Refund: If signs of use, damage, or missing parts are found, this may lead to a deduction from the refund amount.
2. Create return label
To create your return label via DHL, please click the button below.
3. When will I receive my refund?
After your return has been received by us and safely inspected, you will receive your refund via your previously used payment method.